Return/Refund/Exchange Policy

Satisfaction Guaranteed: We guarantee satisfaction with every purchase. If you're not pleased with a product, feel free to return it.

14 Days Return & Exchange: Our return and exchange policy extends for a generous 14 days from the date of order delivery.

Condition for Return/Exchange: To qualify for a return or exchange, products should be in their original form and unused.

Processing Time: We process all return and exchange requests promptly, typically within 3 to 5 working days.

Non-Refundable Delivery Charges: Please note, delivery charges for the original order are non-refundable.

Customer Responsibility: Customers are responsible for any delivery charges incurred for exchanging products.

Damaged or Faulty Products: In cases of damage, faulty, or receipt of the wrong product, we will cover all delivery charges related to the return or exchange.

Contact for Returns: To initiate a return, please contact us on our WhatsApp number: 03341121131 during working hours (9am to 5pm).